隐私政策
Ultimo aggiornamento: 2024年12月1日
目录
1. 概览
AECS4U S.r.l.（“AECS4U”、“我们”或“我们的”）致力于保护您的隐私。本隐私政策说明您使用我们的房产聚合和分析平台时，我们如何收集、使用、披露和保护您的个人信息。
访问或使用 AECS4U 服务即表示您确认已阅读并理解本隐私政策。如果您不同意我们的政策和做法，请勿使用我们的服务。
Data Controller: AECS4U S.r.l., Via Antigone 99, 90151 Palermo, Italy
2. Data We Collect
Information You Provide
- Account Information: Name, email address, password, and profile details when you register
- 联系信息: Information you provide when contacting support or submitting inquiries
- User Content: Notes, saved searches, property favorites, and business plan data you create
- Payment Information: Billing details for premium features (processed by secure third-party providers)
Information Collected Automatically
| 数据类型 | 描述 | Purpose |
|---|---|---|
| Device Information | Browser type, operating system, device identifiers | Service optimization |
| Usage Data | Pages visited, features used, search queries | Analytics & improvement |
| Location Data | General location based on IP address | Regional content delivery |
| Log Data | IP addresses, access times, error logs | Security & troubleshooting |
3. How We Use Your Data
We process your personal data for the following purposes:
- Service Delivery: 提供、维护和改进我们的房产分析平台
- Account Management: To create and manage your account, authenticate users, and provide customer support
- Personalization: To customize your experience based on your preferences and search history
- Communications: To send service updates, alerts, and marketing communications (with your consent)
- 分析: To understand how users interact with our platform and improve our services
- Legal Compliance: To comply with legal obligations and protect our legal rights
- 安全: To detect, prevent, and address fraud, abuse, and security issues
Legal Basis (GDPR Art. 6): We process data based on: (a) your consent, (b) contract performance, (c) legal obligations, and (d) legitimate interests.
4. Data Sharing & Third Parties
We do not sell your personal data. We may share information with:
- Service Providers: Cloud hosting (AWS/Google Cloud), analytics (Google Analytics), email services
- 数据来源: Property data providers (Immobiliare.it, Idealista, PVP) for service functionality
- Legal Requirements: When required by law, court order, or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
5. Cookies & Tracking
We use cookies and similar technologies to:
- Remember your login status and preferences
- Analyze site traffic and usage patterns
- Provide personalized content and features
| Cookie Type | Purpose | 期限 |
|---|---|---|
| Essential | Authentication, security, basic functionality | Session |
| Functional | Language preferences, theme settings | 1 year |
| 分析 | Usage statistics, performance monitoring | 2 years |
You can control cookies through your browser settings. Note that disabling certain cookies may limit functionality.
6. Data Security
We implement appropriate technical and organizational measures to protect your data:
- Encryption in transit (TLS/SSL) and at rest
- Secure password hashing (bcrypt)
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Incident response procedures
尽管我们努力保护您的数据，但任何传输或存储方式都无法做到 100% 安全。我们无法保证绝对安全。
7. Data Retention
We retain your personal data for as long as necessary to:
- Provide our services to you
- Comply with legal obligations (e.g., tax records: 10 years)
- Resolve disputes and enforce agreements
Upon account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law.
8. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data ('right to be forgotten')
- Restriction: Limit how we process your data
- Portability: Receive your data in a machine-readable format
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time for consent-based processing
如需行使您的权利，请通过 privacy@aecs4u.it 联系我们。我们将在 30 天内回复。
Supervisory Authority: You have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).
9. International Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure adequate protection through:
- EU Standard Contractual Clauses
- Adequacy decisions by the European Commission
- Binding Corporate Rules where applicable
10. Children's Privacy
AECS4U 服务不面向 18 岁以下人士。我们不会故意收集儿童的个人数据。如发现收集了儿童数据，我们会立即删除。
11. Policy Changes
We may update this Privacy Policy periodically. We will notify you of material changes by:
- Posting the updated policy on this page with a new 'Last Updated' date
- Sending an email notification for significant changes
- Displaying a prominent notice on our platform
We encourage you to review this policy regularly.
12. 联系我们
For questions about this Privacy Policy or to exercise your data rights, contact us:
Data Protection Officer
地址: AECS4U S.r.l., Via Antigone 99, 90151 Palermo, Italy
Phone: +39 02 1234567